Privacy Policy

The Baba & Nyonya Heritage Museum (“we,” “us,” or “our”) is committed to protecting the privacy of our visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with us online or in person.

1. Information We Collect

• Personal Information: We may collect personal information that you voluntarily provide to us when you fill out forms, subscribe to our newsletter, purchase tickets, or contact us. This may include your name, email address, phone number, and payment details.
• Non-Personal Information:
  We may collect non-personal information such as browser type, device type, IP address, and other technical information when you visit our website.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To process transactions and manage your bookings or purchases.
• To communicate with you regarding your inquiries, reservations, or customer service needs.
• To send you newsletters, promotions, and updates about the museum, if you have opted in.
• To improve our website, services, and overall visitor experience.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

• When we have your consent.
• When sharing is necessary to fulfill a service you have requested (e.g., processing payments).
• To comply with legal obligations or protect the safety, rights, or property of the museum or others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These tools help us understand how visitors interact with our site, enabling us to improve functionality and content. You can control the use of cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to access, update, or delete the personal information we hold about you. You may also withdraw your consent to receive communications from us at any time. To exercise these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Baba & Nyonya Heritage Museum
48 & 50, Jalan Tun Tan Cheng Lock,
75200 Melaka, Malaysia.
Phone: +606-282 1273
Email: admin@babanyonyamuseum.com